Refund Policy - Appeals24x7
Thank you for choosing Appeals24x7 for your eCommerce consulting and account-related service needs. We are committed to delivering high-quality digital services and ensuring client satisfaction. Please read this Refund Policy carefully before purchasing our services.
Digital Services Policy
Appeals24x7 provides digital services such as account reinstatement support, appeal writing, consulting, account management, and other marketplace-related services. Due to the nature of digital services, all service deliverables are intangible and customized for each client.
We strive to deliver professional and effective solutions; however, results may vary depending on marketplace policies, account history, and external factors beyond our control.
Refund Eligibility
We offer a refund within 7 days of the initial purchase under the following conditions:
If the client is not satisfied with the initial service delivery or consultation.
If the requested service has not been fully completed or delivered.
If there is a failure to start the service due to technical or operational issues on our end.
Refund requests must be submitted in writing via email and include the order details and reason for the request.
Non-Refundable Situations
Refunds will not be issued in the following cases:
If the service has been fully delivered and accepted by the client.
If delays or failures occur due to marketplace decisions (e.g., Amazon, Walmart, Shopify, or other platforms).
If incorrect or incomplete information is provided by the client.
If the refund request is made after the 7-day refund period.
If customized strategies, reports, or account audits have already been delivered.
Refund Process
Once your refund request is received and approved, the refund will be processed within 7–10 business days using the original payment method. Processing time may vary depending on the payment provider or financial institution.
Contact Us
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:
📞 Phone: +13073106797
📧 Email: contact@appeals24x7.com